As a precautionary measure, we are currently limiting visits to curb-side service only. At this time, clients are not permitted to enter the facility.

Curb-Side Service… How does it work?

For Scheduled Exams:

• All visits are by appointment only
• When you schedule your appointment, a team member will gather the patient history and take payment information over the phone to be entered into our secure system
• When you arrive for your appointment, park in our parking lot and send us a TEXT at (949) 539-0071
• A team member will meet you at your car and bring your pet inside
• The doctor will then perform the exam and will meet you at your car to discuss findings and a treatment plan
• Once treatments are authorized, our team will proceed in the care of your patient
• Once completed, we will charge the credit card on file and bring your pet back out to your car along with any medications and a copy of the invoice

For Medication Refills:

• Please call us in advance to refill your pets’ medication, or shop on our online pharmacy at https://newportmesa.vetsfirstchoice.com/ with free shipping
• We will collect payment over the phone
• When you arrive and park, send us a TEXT at (949) 539-0071 and a team member will bring your medications and a copy of the invoice out to your car

For Scheduled Drop-Off Exams & Baths:

• We still offer drop-off exams if you prefer not to wait in your car during your appointment
• When you arrive and park, send us a TEXT at (949) 539-0071 and a team member will come out to your car and bring your pet inside

For Surgery Drop-Off:

• We are now scheduling staggered surgical drop-offs
• When you arrive and park, send us a TEXT at (949) 539-0071 and a team member will come out to your car and bring your pet inside
• You will be provided with an estimate, and will be asked to make a down-payment of the low-end of the estimate upon drop-off
• You will receive a call when your pet’s surgery is complete with an update, discharge instructions and a scheduled pick-up time
• We will then charge the credit card on file for the remaining balance
• When you arrive to pick up your patient, send us a TEXT at (949) 539-0071 and a team member will bring your pet out to your car along with the discharge instructions, medications, and a copy of the invoice